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FAQ & Booking Policies

  • What is your Cancellation/No show policy?

    Our cancellation & no show policies are designed to allow as many customers as possible to enjoy class.  Cancellations made less than 3 hours before class time will be deemed a late cancellation and class may be forfeited for those using a class pass. We charge $10 for cancellations after our 3 hour window.


    For any no call/no show occurrences there is a a fee of $15.


    We encourage you to reach out to the studio directly in the case of emergent situations. Booking window closes at the start of class

  • What is your late policy:

    Class will begin promptly, we will allow riders a 5 minute grace period once class has started to jump in, after that it is considered a late cancel or a no show.  You may contact the studio if you are a few minutes late. 

  • How does the waitlist work?

    If class is full we encourage you to jump onto the waitlist there is always a chance that a spot opens up! You will be notified via the app if a spot opens for you to book.

  • Can I invite a friend?

    Sweating together is always better! You can reserve a spot for your friend when booking online.