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FAQ & Booking Policies
What is your Cancellation/No show policy?
Our cancellation & no show policies are designed to allow as many customers as possible to enjoy class. Cancellations made less than 3 hours before class time will be deemed a late cancellation and class may be forfeited for those using a class pass. We charge $10 for cancellations after our 3 hour window.
For any no call/no show occurrences there is a a fee of $15.
We encourage you to reach out to the studio directly in the case of emergent situations. Booking window closes at the start of class
What is your late policy:
Class will begin promptly, we will allow riders a 5 minute grace period once class has started to jump in, after that it is considered a late cancel or a no show. You may contact the studio if you are a few minutes late.
How does the waitlist work?
If class is full we encourage you to jump onto the waitlist there is always a chance that a spot opens up! You will be notified via the app if a spot opens for you to book.
Can I invite a friend?
Sweating together is always better! You can reserve a spot for your friend when booking online.